back office

Irvine, CA – December 16, 2011 – Federal Signal Technologies LLC (FSTech) today announced that it has been awarded a three year back office system and operations contract by the Texas Department of Transportation (TxDOT). The approximate value of the 3 year contract is $68M. The contract provides for two 3 year extensions. FSTech’s major sub-contractors are Faneuil Inc., in Hampton, Virginia and Municipal Services Bureau (MSB), based in Austin, Texas.The contract primarily involves three busy TxDOT tollroads in the Austin area.

Texas Transportation Commission has accepted a TxDOT recommendation that a new back office operations contract be awarded to Federal Signals Technologies (FSTech). Other contenders for the work were ACS (Affiliated Computer Services/Xerox), ETCC (Electronic Transactions Consultants Corp) and TransCore.

Washington State DOT say they have ceased issuing toll violations until "glitches" are resolved in the back office supplied by Electronic Transaction Consultants Corp (ETC).

Miami Dade Expressway Authority (MDX) and their contractor Electronic Transaction Consultants (ETC) have exchanged harsh words in a dispute over implementation of a back office for their all-electronic toll conversion project.

Central Texas RMA, one of the smaller but more innovative public toll authorities in Texas is pioneering a model for hiving off transponder issuance and account management with procurement of an Independent Customer Toll Account Manager (ICTAM.) They're stressing the "Independent".

Electronic Transaction Consultants (ETC Corp or ETCC) have been selected to do payment processing and a major part of customer service for the Utah DOT tolling on the I-15 Express Lanes through Salt Lake City.

Xerox is buying ACS, the companies announced this morning. Both companies are listed public companies, and the buy is for $6.4b in stock and cash. ACS is involved in tolling through purchase of a business unit that came from Lockheed Martin in the 1990s.