customer service
Takeoff of White House voice activated call router driving a Jihadist bomber crazy (OFF-TOPIC FUN)
Posted Tue, 2008-03-11 22:09Animated cartoons are a new medium. Walt Handelsman at Newsday in New York does them brilliantly. Here's a
nice take-off of Hillary Clinton's 3am phone call featuring a voice activated call routing system installed at the White House to handle terrorist threats.
Our suicide bomber is all wired up but he gets the usual run-around while calling on his mobile phone trying to threaten to blow up a gopher in Uzbekistan.
371 words read more »
nice take-off of Hillary Clinton's 3am phone call featuring a voice activated call routing system installed at the White House to handle terrorist threats.Our suicide bomber is all wired up but he gets the usual run-around while calling on his mobile phone trying to threaten to blow up a gopher in Uzbekistan.
371 words read more »
ACS gets another 10 to 13 years on $500m+ customer service contract for E-ZPass
Posted Tue, 2008-01-08 09:53
ACS, the Dallas TX based computer services conglomerate says it has been awarded a 10 to 13 year renewal of its contract at the E-ZPass New York Customer Service Center. The contract described as worth "more than $500m" was put up for rebid last year but potential competitors said the incumbent was in an overwhelmingly strong position to win.
The contract is for ten years with a three year extension.
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Lockheed & TCA part ways
Posted Sun, 2000-05-14 05:04Lockheed & TCA part ways
Originally published in issue 49 of Tollroads Newsletter, which came out in May 2000.
Page:9
Subjects:customer service
Agencies:TCA Lockheed
Locations:Orange County CA
TORONTO:407-ETR Needs New System
Posted Tue, 2000-02-08 01:00TORONTO:407-ETR Needs New System
Originally published in issue 46 of Tollroads Newsletter, which came out in Feb 2000.
Page:9
Subjects:customer service
Facilities:407-ETR
Agencies:407-International
Locations:Toronto Canada
Sources:Jose Maria Lopez de Fuentes
CUSTOMER SERVICE:E-ZPass System Snafu
Posted Fri, 1999-10-01 13:08CUSTOMER SERVICE:E-ZPass System Snafu
Originally published in issue 43 of Tollroads Newsletter, which came out in Oct 1999.
Page:1
Subjects:customer service call centers
Facilities:E-ZPass
Agencies:MTA B&T Lockheed
Locations:NY
Sources:Hoffman
