Illinois Tollway simplifies contesting common 'violations'

Illinois Tollway is trying to make it easier for people to contest common 'violations' for which they really aren't responsible. Circumstances such as:

- Sold: vehicle is sold and in possession of a new owner at the time the violations occurred.

- Stolen: vehicle had been stolen and was not in my possession at the time the violations occurred.

- Divorced: ex-spouse was responsible for the vehicle at the time the violations occurred.

- Deceased: registered owner has died.

- Inactive Replacement Transponder: received toll violations when using my replacement transponder.

- Incorrect Registered Owner: "I am not the registered owner of this vehicle."

- Repossession: vehicle was in the hands of a repossession company at the time the violations occurred.

The Tollway is offering a boilerplate "Affidavit of Non-Liability" that people in one of these categories can download, sign, and with documentation file with the Tollway to have the 'violation' voided.

Executive director Kristi Lafleur is quoted saying the new procedure should help customers contest notices more easily and quickly.

 Since 2011, the Tollway has allowed customers to review their license plate images and dispute toll violations online if the license plate image is incorrect or missing.   Over 11,000 customers have viewed more than 44,500 images, with 1,700 violations disputed via the Web.  

Customers can also view recent online payments and balances due and make payments on an open violation balance.
 
On contesting a violation notice:

http://www.illinoistollway.com/tolls-and-i-pass/violations#ContestViolation

TOLLROADSnews 2012-11-06